Dear friends and guests,
All of our hotels are open and ready to welcome you. We have put in place very high health and safety measures to protect both our guests and our staff.
Health and Hygiene Measures
The health and safety of our guests and team members is very important to us. Here are the additional hygiene measures we have put in place, which reinforce our already high standards:
Wearing the mask: The wearing of masks in indoor public areas is recommended in all of our hotels and is mandatory in our hotels in areas where it is required by law.
Touchless Arrival and Departure: We ensure touchless arrival and departure through our adjusted reception processes. Protective screens have also been installed at the front desk of our hotels.
Physical Distancing: Postings are in place in all common areas to ensure compliance with recommended physical distancing.
Hand sanitizer: Disinfectant dispensers are installed in several locations throughout our hotels, including at main entrances, front desk, elevator entrances and in gyms.
Exemplary hygiene measures:Our hotels use approved cleaning products and protocols to effectively combat viruses, bacteria and other pathogens.
Safe Rooms: No one but you will enter your room for the duration of your stay, so you can rest assured that your room is safe. All rooms are left empty according to the recommended time frame before being cleaned and reassigned, in accordance with the cleaning protocol in place.
Public spaces and common areas: The frequency of cleaning and disinfection was increased in all public spaces, especially for the most frequently used surfaces.
Training of team members:All employees are trained on sanitary protocols related to COVID-19, including hand washing in accordance with the recommended method. The wearing of personal protective equipment (mask, gloves) is mandatory for all employees whose position requires it.
Our protocols are constantly updated as information is made public and comply with government guidelines.